1. Who We Are
This website is operated by Leon Tong, an authorised marketing coordinator under GT Nelson Realty Sdn Bhd (Agent Code: GTJB05337, Supervising REN: 76441 — Goh Lik Teng). We are not the official developer website for KSL Holdings Berhad. All marketing activities are conducted with authorisation from the developer.
2. Information We Collect
When you submit an enquiry through our contact form, we collect the following personal information:
- Your full name
- Your WhatsApp or phone number
- Your property interest (project and budget range)
We do not collect sensitive personal data such as your IC number, passport number, financial records, or payment information through this website.
3. How We Use Your Information
The information you provide is used solely for the following purposes:
- To respond to your property enquiry via WhatsApp
- To share relevant project details, pricing and availability
- To follow up on your interest in a single, non-spammy manner
We will not use your information for unrelated marketing, cold calling campaigns, or automated bulk messaging without your consent.
4. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for commercial purposes. Your details may be shared with:
- The developer (KSL Holdings Berhad) when necessary to process your enquiry or booking
- Our supervising real estate agency (GT Nelson Realty Sdn Bhd) for compliance and record-keeping purposes
5. WhatsApp Communication
When you submit our enquiry form, your message is sent directly to our WhatsApp number. By submitting the form, you consent to being contacted via WhatsApp once in response to your enquiry. We will not add you to broadcast lists or group chats without your explicit permission.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. If you wish to have your information deleted, please contact us directly via WhatsApp or the contact details below.
7. Cookies & Tracking
This website may use basic analytics tools (such as Google Analytics) to understand visitor behaviour. These tools may collect anonymised data such as your browser type, device, pages visited, and approximate location. No personally identifiable information is collected through cookies without your consent.
You may disable cookies through your browser settings at any time without affecting your ability to use this website.
8. Third-Party Links
This website contains links to WhatsApp and third-party platforms. We are not responsible for the privacy practices of those platforms. We encourage you to review their respective privacy policies.
9. Your Rights
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Withdraw consent for us to process your data
- Request deletion of your personal data
To exercise any of these rights, please contact us via WhatsApp at +60 12-569 9330.
10. Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
- Agent: Leon Tong
- Agency: GT Nelson Realty Sdn Bhd
- WhatsApp: +60 12-569 9330